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Quality Policy
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The Kane Company is committed to helping our customers
achieve and exceed their goals through consistent teamwork and a passion
for quality and service excellence.
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The cornerstone of The Kane Companies Quality, Reliability
& Service Quality System is to achieve 100% customer satisfaction
by providing best quality, on-time delivery, and service reliability.
Top management is fully committed to this goal, but to achieve this
goal requires the continued involvement and commitment of our dedicated
employees.
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Service Objectives
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Our service objectives are to provide continuous service reliability
and on-time delivery at reasonable cost. Once an objective is achieved,
it should be reviewed for ongoing quality improvement. The Quality
services goal of our facilities is to ensure a standard of excellence
that will support The Kane Companies as leaders in
its industry.
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eep Quality First
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lways on-Time
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ever Compromise Safety
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mployee Commitment Responsibilities
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Each employee’s goal is to deliver quality products and services to
both our internal and external customers. |
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Quality Assessment Surveys
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2009 Quality Assessment Survey Results
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We utilize the ISO 9001 Quality System as a foundation to provide
a work environment that will promote learning, team involvement and
continuous improvement as outlined in our Quality Manual.
John M. Kane
President and Chief Executive Officer
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